BOOKING &
CANCELLATION.

Shared-tour booking policy

Booking confirmation

Your booking is confirmed once checkout is completed and you receive your booking confirmation. Selecting a date alone does not reserve a place.

Cancellations

Cancel at least 24 hours before the scheduled departure for a full refund. Cancellations less than 24 hours before departure and no-shows are non-refundable. All deadlines use local Paris time.

Date changes

Contact us at least 24 hours before departure to request a date change. Changes depend on availability.

If we cancel

If AfroNomadik cancels your tour, you can choose an alternative date or a full refund.

Bookings through other platforms

For bookings made through Viator, Airbnb or GetYourGuide, follow the cancellation process and terms shown on that platform.

Private experiences

Private and custom tours have separate terms provided with your quote before booking.

Private and custom tours

Before booking

Your written quote sets out the agreed itinerary, group size, price, inclusions, departure time and payment arrangements. Your inquiry is not a confirmed booking.

Payment

Full payment is required to confirm unless split payment is expressly agreed in your written quote. Split payments may be offered only when the total group quote is €1,000 or more and the booking is made at least 30 days before departure. Both conditions must be met.

Where agreed, 50% is paid upfront to confirm and the remaining 50% is due 14 days before departure. You can choose to pay in full instead.

Cancellations

Cancellation charges are calculated against the total agreed quote, not just the amount paid so far.

• At least 14 days before departure: a full refund of payments received.
• At least 7 days but fewer than 14 days before departure: a cancellation charge of 50% of the total quote. Payments received above that charge are refunded.
• Fewer than 7 days before departure, or a no-show: payments are non-refundable.

All deadlines use local Paris time.

If we cancel

If AfroNomadik cancels for its own operational reasons, you can choose an alternative date or a full refund.

Outstanding balances

Where split payment has been agreed, the balance is due 14 days before departure. If unpaid, we send a final notice allowing 48 hours from that notice to pay. We review payment status, any payment problem and any agreed exception before deciding whether to cancel. The terms for cancellation due to non-payment are provided in your written quote before the first payment.

Questions about your booking?

Contact hello@afronomadik.com. For a booking made through another platform, use that platform’s booking and cancellation process.